Privacy Policy

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Effective Date: 2/11/25

1. Introduction

Welcome to Redux Studios. We are a medical spa committed to providing high-quality aesthetic and wellness treatments while protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book an appointment, or receive services at our clinic.

By using our website or services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Personal Information: Name, phone number, email address, mailing address, and date of birth.
• Medical & Health Information: Treatment history, medical conditions, allergies, skincare concerns, and other relevant health details.
• Payment Information: Credit/debit card details and billing information (processed securely).
• Booking & Service Data: Information related to your appointments, treatment preferences, and service history.
• Website Usage Data: IP addresses, browser type, device information, and browsing behavior collected via cookies and analytics tools.

3. How We Use Your Information

We use your information for:

• Scheduling and managing appointments.
• Providing personalized treatments and ensuring safety.
• Processing payments and transactions.
• Sending appointment reminders, aftercare instructions, promotions, and service updates (with your consent).
• Complying with legal and regulatory requirements.

4. How We Protect Your Information

We take the security of your personal information seriously and use the following measures:

• Secure storage and encryption of sensitive medical and payment data.
• Restricted access to confidential information.
• Compliance with HIPAA and other relevant privacy laws.

5. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share it with:

• Trusted third-party service providers (e.g., payment processors, scheduling platforms, electronic medical record systems) to facilitate services.
• Healthcare professionals if necessary for your treatment or medical safety.
• Legal authorities when required by law.

6. Your Rights & Choices

You have the right to:

• Request access to your personal and medical information.
• Update or correct inaccurate details.
• Opt-out of promotional emails and marketing communications.
• Request data deletion (subject to legal obligations and medical record retention laws).

To exercise your rights, contact us at [Insert Contact Email/Phone Number].

7. Data Retention

We retain your medical and personal data only as long as necessary to provide services and comply with federal and state laws regarding medical record retention.

8. Cookies & Online Tracking

Our website may use cookies to enhance your experience. You can adjust cookie preferences through your browser settings.

MICROSOFT CLARITY DISCLOSURE

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement (https://www.microsoft.com/en-us/privacy/privacystatement).

9. Changes to This Policy

Redux Studios may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

Redux Studios - Med Spa
2646 Hylan Blvd Staten Island, NY
Hello@Redux-Studios.com| [718 524 5210]